Privacy Policy

Last Updated: March 2026

Outhouse Branding Inc. ("we", "our", "us") is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.

1. Information We Collect

We collect information that you provide directly to us when you:

Create an account or place an order
Request a quote for custom printing or embroidery services
Contact us via our website, email, or phone
Subscribe to our newsletter or marketing communications
Upload design files or artwork for your orders

This information may include your name, email address, phone number, company name, shipping address, and payment information.

2. How We Use Your Information

We use the information we collect to:

Process and fulfil your orders for screen printing, embroidery, sublimation, and other branding services
Send order confirmations, production updates, and delivery notifications
Respond to your enquiries and provide customer support
Improve our website, products, and services
Send marketing communications about new products or promotions (with your consent)
Comply with legal obligations

3. Payment Security

All payment transactions are processed securely through Fygaro, our trusted payment partner. We do not store your credit card numbers, expiry dates, or CVV codes on our servers. All payment data is encrypted and handled in accordance with industry security standards.

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

Service providers who assist us in operating our website and fulfilling orders (e.g., payment processors, delivery partners)
Legal authorities when required by law or to protect our rights

All third-party service providers are required to keep your information confidential.

5. Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Our website uses SSL encryption to protect data transmitted between your browser and our servers.

6. Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal data
Opt out of marketing communications at any time
Update your account details through your profile settings

7. Cookies

Our website uses cookies to enhance your browsing experience, remember your preferences, and maintain your login session. You can choose to disable cookies through your browser settings, though this may affect certain features of our website.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Email: sales@outhousebranding.com
Phone: +1 (246) 426-7588
Address: Unit 1B Building #14, Wildey Industrial Estate, Wildey, St. Michael, Barbados BB14006