This document sets out the shipping and delivery policy that applies to customers that make a purchase at www.outhousebranding.com. If you have any questions, please contact our customer service team on [246-429-5572 | 246-4376276, or [[email protected].
Shipping Options & Delivery Costs
At present, we only offer local [Barbados] pick up services. You will be asked to select this option at checkout.
Local Pick Up – Customers can collect their purchases at our local offices when contacted for any custom made or special branded orders.
Order Processing Time
All orders placed before 2 PM Monday to Friday are processed and prepared for collection the next day or when contacted by our office. Branded items take 7 to 10 business days.
Tracking Your Order
Once your order has been dispatched, we will send you a confirmation email with tracking information. You will be able to track your package directly on the carrier’s website.
Returns, Refunds, and Exchanges
We want you to be completely happy with your purchase – please read our return & refund policy for detailed information about our processes.